As all our tablecloths and napkins are custom made for you, using manual techniques, there can often be small discrepancies between the various sizes we offer. Generally, a difference of around 2cm (or 1 inch) from the size you ordered […]

It is normal to have a small amount of shrinkage after you’ve washed a fabric for the first one or two times. The shrinkage of our Polyester fabric should be relatively small, usually only a few centimetres. Polycotton or 100% Cotton […]

Upon receiving an order from us, it is essential that you check it thoroughly within 7 days of delivery. If you discover that an item or items that you’ve received from us appear to be damaged or defective, please email […]

As all our items are custom-made for each individual customer and order, unfortunately we cannot accept returns for changes of mind or not meeting customers’ expectations. This also applies to items listed as ‘popular sizes’ on our website. These items […]

As all our items are custom-made for each individual customer and order, unfortunately we cannot accept returns for changes of mind or not meeting customers’ expectations. With regards to the latter point above, we strongly recommend customers to request our […]